![]() ![]() Your system shows that my order status is "Refunded". ![]() ![]() Please double check your input.Ģ) The email address is not the one that you used to place the order. Failed to locate your order? Possible reasons & solutions:ġ) You entered your email in a wrong format. If you purchased WinX product via Avangate, you can retrieve your new code with the email address that you used to place the order. Any suggestion? Firstly, please note that our official and authorized payment processor is Avangate (now renamed to 2Checkout).Įxample: click the Buy Now button on, you'll be directed to Your system didn't find any payment history or finished order associated with the email that I entered. How will the "code update" affect my Winxvideo AI membership? For Lifetime License membership: you will still enjoy Lifetime Free Upgrade.įor One-year License membership: the period of validity remains the same, starting from the date you bought WinX HD Video Converter Deluxe and ending 1 year later. 3.What I bought was Lifetime License / One-year License.Registration Code means the new License Code of Winxvideo AI you got on this page. What's the matter? Licensed Email refers to the email address that you initially used to buy the program (also the email you used to retrieve your new code). I am asked to input a Licensed Email and Registration Code to activate Winxvideo AI. As a paying user, you can upgrade WinX HD Video Converter Deluxe to Winxvideo AI for free. This software not only includes all the features of the previous product but also comes with more powerful upgrades, such as AI video enhancement and AI image enhancement. What are WinX HD Video Converter Deluxe and Winxvideo AI? Winxvideo AI is the advanced version of WinX HD Video Converter Deluxe. ![]()
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